Privacy Policy
Last updated: 4 FEB 2026
LSL Verify™ is committed to protecting your privacy and handling personal information in a transparent and responsible manner. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) (the privacy act) and the Australian Privacy Principles (APPs).
1. What personal information we collect
We may collect personal information that is reasonably necessary to provide our services, including:
- names and contact details (such as email address and phone number)
- employer or organisation details
- payroll and employment-related information provided for Long Service Leave calculations or reviews
- information submitted via contact forms or enquiries
- communications between you and LSL Verify™
Where payroll or employment data is provided, this may include information relating to employees for the purpose of calculating or reviewing Long Service Leave entitlements.
2. How we collect personal information
We collect personal information in the following ways:
- directly from you when you contact us, submit an enquiry, or request services
- when you provide payroll data or supporting information for calculation or review
- through our website forms or email correspondence
We do not collect personal information unnecessarily or without a clear purpose.
3. Why we collect and use personal information
We collect and use personal information to:
- provide Long Service Leave calculation/review and verification services
- respond to enquiries and communicate with clients
- assess and apply relevant legislative requirements
- improve our services and website
- meet legal and regulatory obligations
We do not use personal information for purposes unrelated to our services without consent, unless required or permitted by law.
4. Disclosure of personal information
We may disclose personal information:
- to the extent necessary to provide our services
- to professional advisers (such as accountants or auditors) where authorised or requested
- where required by law or a regulatory authority
We do not sell, rent, or trade personal information to third parties.
5. Storage and security of personal information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
This includes:
- secure storage of digital records
- limiting access to information on a need-to-know basis
- maintaining appropriate administrative and technical safeguards
Personal information is retained only for as long as necessary to fulfil its purpose or comply with legal requirements.
6. Access and correction
You may request access to the personal information we hold about you, or request that it be corrected if it is inaccurate, out of date, incomplete, or misleading.
Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe and in accordance with the Privacy Act.
7. Cookies and website analytics
Our website may use basic cookies or analytics tools to improve functionality and understand how the site is used. These tools do not identify individuals and are used only for website performance and improvement purposes.
You can disable cookies through your browser settings if you prefer.
8. Third-party websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies separately.
9. Complaints
If you have a concern or complaint about how we handle personal information, please contact us first so we can attempt to resolve the issue.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
10. Contact us
For questions about this Privacy Policy or how we handle personal information, please contact:
LSL Verify™
Email: info@lslverify.com.au
Australia